Shipping & Returns

SHIPPING

Orders are generally fulfilled within 4-10 business days of placement as they are made to order. Please allow extra time during peak weekends/holidays. 

US 3-6 business days after fulfillment
CANADA
5-12 business days after fulfillment (no tracking)
EU
5-10  business days after fulfillment (no tracking)
EVERYWHERE ELSE
10-20  business days after fulfillment (no tracking)

 

Unless stated above, delivery time will depend on the method of delivery you choose at checkout. Delivery time doesn't not include fulfillment time. If you need your item ASAP, we suggest purchasing Priority or Express shipping at checkout.  

We are not responsible for customs delays, carrier delays, import feed or lost items. By placing your order you are accepting the risks associated with any online purchase. 

RETURNS

Although we stand by our products and know you'll just love them, your items are made to order. Because of this, we will only exchange items if they are defective or damaged at time of delivery. Please double check sizing before ordering. 

If an exchange is required due to a damaged product, you may be required to send the item back to us. If the damage is a manufacturer error, your original shipping cost will be refunded (up to $10 USD) and a replacement will be sent back to you for free. 

Before you send anything back, please contact us first at enneagrammaven@gmail.com

Any items returned to us without authorization will not be considered for exchange.